I purchased the wrong size and by the time I got to return the item, the seller said my return window had expired. I am sure they are great, but disappointed I could return or exchange. Life gets busy with two jobs and three little kids. Would have loved more flexibility from the seller.Nice cushioning insole. Just fit odd. Elastic band around the top area was uncomfortable. They look strange in person as well? Oddly shaped. Also noticed glue is visible around the edges.I ordered a half size more than usual - 9 instead of 8.5. These just fit. With fluffy socks there would be a problem. They are adorable and my daughter likes them, but they won't last long in term of size. Definitely order a full size bigger than you think if you want them to last.The shoes are very nice but like others commented they are curled up and stiff. I had to stretch them down causing some of the gluing to come apart. I would have returned these but bought them are a very reasonable price and my daughter like them. I expected more from this brand.Supper cute shoes for all your little blessings. So I chose this for my God daughter but it was too small for her hobbit, tamale looking feet. I suggest choose one or two size up.They seemed sturdy and I liked that the toe arches up a little and has a thick rubber coating. It means they will get scuffed less. They are just the right style that we needed for school uniform.However, we used these shoes M-F for school for a few months and then the sole started to come apart from the upper around the toe on both shoes. Unfortunately, I did not get the use for my money. They were too poorly made and could not stand up to daily use.These shoes have a comfy squishy insert, which is quite lovely, but the elastic is very tight. My kids have narrow feet so it works, but if their feet were wider, or pudgier, it would be a problem. Also my kids feet aren't just narrow- but seriously have insanely narrow feet!I purchased last minute for my daughter for a wedding, we buy Hanna Anderson all the time and love it. My daughter owned a similiar pair to these a few years ago and I bought dispite the reviews, knowing that even though they seem a bit curled up at first they loosen up and we got plenty of wear out of them.This pair arrived and couldn't fit on my daughter's feet. When u checked the size inside of shoe, I noticed that it was actually a tiny sticker saying 12.5 (which I had ordered) stuck over the Size 12 actual size!! Completely unexceptable, do not buy from this seller!!!