Hoping that 3rd time will be the charm. These shoes are adorable, but I ordered them for my 5 year old daughter in her usual size and they were way too small, so I ordered a full size larger and they fit well. However, with the 2nd pair, the insole wasn't sewn in properly and was raised in a position that hurt her foot. I'm now waiting for the 3rd pair to arrive.These are so cute and feel well made. Be very careful when ordering. I would suggest going a full size up. We received ours yesterday. My daughter is a 12.5/13 so I ordered the 13.5. They wouldn't even stretch over her heel! I have ordered a 1.5 so hopefully those ones will be big enough.Order a half size larger than what you need. They are super cute though!My daughter LOVES these shoes -- she is cat obsessed.Adorable shoe but bag tab bothered my granddaughter. Returned the shoes.My daughter love her cool cat shoes and so do I they're soo cute!my granddaughters loved this flatActually I ordered a half size larger because reviews said it ran small. Perfect fit